We hold true dedication to the concept of customer service, continuing to enhance our service quality and level of service, in customer satisfaction for the purpose of providing professional, high-quality, rapid and sustained services. The following services are solemn commitments:
First, the quality of security:
According to the Company on the level of existing technology to provide the following components unit and secured (as a result of an irresistible external forces or natural disasters caused by faulty equipment except): Seven-Star digital ultrasonic flaw detectors from the date of the sale within a year in quality problems Replacement, quality problems within three years of free maintenance.
Second, the green channel services:
Seven Star products will be sold from time to time from the date of a tour to customers and product maintenance, repair, overhaul. If you have any questions or need advice complaints through the following channels:
A, the Advisory Seven-Star authorized local service providers;
B, Call Seven-Star company service hotline :86-25-83692748 83692448 86392009;
C, the landing site message: http:// www.newsevenstar.com;
D, customer feedback forms filled out or directly by letter: Nanjing Seven-Star Digital Instruments Ltd. users Services Division. |